Frequently Asked Questions
Everything you need to know about HelixOS, the Edge Native Operating System
General Questions
What is HelixOS?
HelixOS is an Edge Native Operating System that brings the desktop experience to the cloud. It combines infinite storage, collaborative workspaces, and edge-native applications in a familiar operating system interface that can be accessed from anywhere.
What does "Edge Native" mean?
Edge Native means the operating system runs distributed across edge computing networks rather than on your local device. This provides desktop-like performance without the limitations of local hardware, while allowing seamless collaboration and instant access from anywhere in the world.
How is HelixOS different from cloud storage services?
Unlike traditional cloud storage which just stores files, HelixOS provides a complete operating environment with applications, multi-window management, and real-time collaboration. It's the difference between accessing files in a folder versus working in an entire desktop environment.
What is a Cubi Cube?
Cubi Cube is the underlying technology platform developed by Nexartis that powers adaptive, intelligent digital environments. HelixOS is delivered as a Cubi Cube, which means it learns from user behavior, adapts to team workflows, and provides a more intelligent computing experience.
Technical Questions
How does HelixOS handle storage?
HelixOS provides virtually unlimited storage through Helix Infrastructure, which intelligently distributes and caches your data across a global edge network. There are no arbitrary storage limits—your capacity automatically scales with your needs.
What types of files can I work with in HelixOS?
HelixOS supports all common file types, including documents, images, videos, audio files, and more. The built-in preview capabilities allow you to view most files directly in the interface without downloading or using external applications.
Can I run applications in HelixOS?
Yes, HelixOS supports edge-native applications that run directly in the environment. These applications feel like native desktop software but are powered by edge computing. The HelixOS App Store provides access to a growing ecosystem of edge applications.
How secure is my data in HelixOS?
HelixOS implements enterprise-grade security measures, including data encryption, secure access controls, and comprehensive permission management. Temporary workspaces can be completely disposed of when no longer needed, leaving no data artifacts.
Use Case Questions
What are Deal Rooms in HelixOS?
Deal Rooms are purpose-specific HelixOS workspaces created for multi-party transactions like real estate deals or financial negotiations. They provide secure document exchange, audit trails, and can be instantly created for a transaction and securely disposed of afterward.
How does HelixOS help with media production?
Media production teams can collaborate on high-resolution assets without storage limitations or transfer delays. Edge-powered media processing handles intensive tasks, while global teams can access the same environment with consistent performance regardless of location.
Can developers create applications for HelixOS?
Yes, developers can use the Edge-Native SDK to create applications specifically for HelixOS. These applications leverage edge computing for performance while providing users with a native-feeling experience. Applications can then be distributed through the HelixOS App Store.
How would my organization use HelixOS?
Organizations can deploy HelixOS in numerous ways: creating client portals with branded workspaces, establishing collaborative environments for distributed teams, developing purpose-specific workspaces for projects, or building custom edge applications for specific workflows.
Getting Started
How do I access HelixOS?
HelixOS can be accessed through any modern web browser by clicking the "Launch HelixOS" button on this site. There's no software to install—your entire computing environment runs on the edge and is instantly accessible.
Is there a trial version available?
Yes, you can try HelixOS by creating a free account. The trial includes access to core features and a limited storage allocation. For full capabilities, enterprise features, and unlimited storage, subscription plans are available.
How do I invite others to my HelixOS workspace?
Within HelixOS, you can invite collaborators by email or generate shareable links with specific permissions. You control exactly what level of access each collaborator has and can modify or revoke permissions at any time.
Can I use HelixOS offline?
HelixOS is designed as an edge-native system, which requires internet connectivity to function. However, certain applications can cache data for limited offline viewing. Full functionality requires a connection to the edge network.
Ready to experience the future of computing?
Launch HelixOS